![]() They can also help to optimize the customer’s own corporate network for Teams telephony, for example by using a Media Bypass for improved call routing. The managed provider will help organizations obtain the proper licenses and configure Session Border Controllers (SBCs) to route calls from Microsoft Phone System to the public telephony network. This is essential for complex, multinational deployments. Specialist providers offer a fully managed service, including planning and implementing the migration and training and supporting employees. Some organizations may choose to do this themselves by sourcing a SIP trunk from a carrier, but most will use a managed service provider like LoopUp for an end-to-end solution. MS Teams Direct Routingĭirect Routing for Microsoft Teams is a way to connect to Microsoft’s Phone System to the public telephony network. That’s why larger companies may want to implement Direct Routing instead. This means that they can’t put all employees onto a globally consistent platform, and some users will miss out on the advantages of unified communications. Multinational companies may not be able to use Calling Plans in every country that they operate, however. Microsoft Calling Plans are straightforward to get started, so they’re a good choice for smaller companies with limited resources or that only operate in one country. Additionally, it can be challenging to port phone numbers over from existing carriers. This means there’s limited support available for organizations with more complex requirements like call centers or compliant recording. While Calling Plans are fairly straightforward to set up, they’re a self-service solution. By contrast, Direct Routing solutions tend to be more flexible – bundles of minutes can be tailored to the needs of an organization so that they’re not paying for minutes that they’re not using, and the monthly license cost can be significantly lower. While the bundle of minutes provided with a Calling Plan is generous and unlikely to be exceeded regularly by users, the monthly license cost is high. While Microsoft Calling Plans are simple to deploy, they have some limitations as well. ![]() If an organization has fairly simple telephony requirements, and all users are located in countries where Calling Plans are offered, then they can be a straightforward solution to consider. Companies can rely on Microsoft for all of their telephony needs without searching for third-party providers or PSTN carriers. Using Microsoft’s Calling Plans, organizations can quickly get started with cloud-based telephony. Microsoft currently offers Calling Plans to users in 16 countries. With these plans, Microsoft acts as the PSTN carrier and provides the connection from Phone System to the public telephony network. Organizations can choose Domestic or International Calling Plans, depending on the needs of users. This allows users to make and receive external phone calls. Microsoft Calling Plans are provided on a per-user-per-month basis and consist of a phone number for inbound calls and a bundle of minutes for outbound calls. We’ll cover the advantages, disadvantages, and reasons that companies should choose each solution. Let’s take a deep dive into the differences between Direct Routing vs Calling Plans. That means either using Microsoft Calling Plans or setting up Direct Routing, which is typically done through a managed service provider. To use Teams for business telephony, enterprises will need to connect the Microsoft Phone System (a virtual PBX that’s hosted by Microsoft in the cloud) to the public telephony network. Many organizations are even choosing Microsoft Teams for business telephony to improve the user experience and simplify their IT infrastructure even further. As companies look to revamp their digital technologies to support globally distributed workforces, they’re increasingly choosing unified communications platforms like Microsoft Teams.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |